Coniex
 
Phone Contact
+351 22 961 99 30
 
Email
coniex@coniex.pt

Privacy Policy

CONIEX PRIVACY POLICY


Coniex - Produtos Quimicos e Maquinas S.A. (hereinafter, Coniex), headquartered at Via Central de Milheirós, 638 4475-380 Milheirós and NIPC 502067411 is a company engaged in the research, manufacture, purchase, sale, representation and marketing as well such as the import and export of machinery and accessories, namely for glassenergy, chemicals for centrifugal casting and surface treatment, and owns the domain www.coniex.pt, where its WEBSITE is housed.

Coniex is committed to protecting the privacy and personal data of its customers and has therefore drawn up and adopted the present policy and practices described herein. This privacy policy explains how your personal data are collected and processed so we advise you to read the conditions as to how your personal data are collected and used.

1. WHAT IS THIS POLICY?
1.1. This Privacy Policy explains how we collect and process the personal information that is required to provide the services and products that are available through our company.
1.2. Examples of such services are counseling, business visits, proposal writing, product and equipment supplies, and maintenance services.
1.3. The aim is for these services and products to be provided in an expeditious and undisturbed way, describing the practices adopted for this purpose.

2. WHAT ARE PERSONAL DATA?
2.1. Personal data means any information relating to a person which identifies that person or makes it identifiable, irrespective of the nature and support of the information and including the sound and image of the person.
2.2. Examples of personal data we collect: name, phone, email.
2.3. Identifiable means a person who can be identified, directly or indirectly, in particular by reference to an identification number or other specific elements of his or her physical, physiological, psychic, economic, cultural or social identity.

3. HOW DO WE USE YOUR PERSONAL DATA?
3.1. Coniex will use the personal data you provide to us for the following purposes:
(a) To analyze and respond to your messages, customer support and requests for information;
(b) To analyze and follow up on your application process to work with Coniex;
(c) In order to send newsletters or other publications that you have requested and / or may be of interest to you;
(d) For the operations and management of our WEBSITE;
(e) To keep track of your contact details;
(f) For commercial purposes, such as data analysis, audits, submission of proposals;
(g) For the adaptation, improvement and modification of services, in particular by identifying trends in use, or to determine the effectiveness of promotional campaigns;
(h) For the expansion of Coniex's commercial activities.
3.2. These personal data processing operations are an essential tool for your satisfaction and the activity of Coniex and are carried out according to the applicable legislation and according to the best practices.
3.3. Your personal data will not be reused for other purposes that are previously identified or that have nothing to do with those purposes for which they were initially collected.

4. WHAT ARE THE FOUNDATIONS TO TREAT THE PERSONAL DATA WE COLLECT?
4.1. The personal data that Coniex treats has specific grounds for the purposes for which they are intended.
4.2. In the following table you can see the reasons for the above purposes:

PURPOSE

FUNDAMENTAL

To analyze and respond to your messages, customer support and requests for information;

Consent for this specific purpose;
Legitimate interests pursued by Coniex;

To analyze and follow up on your application process to work with Coniex;

Consent for this specific purpose;

To be able to send newsletters or other publications that you have requested and / or that may be of interest to you;

Legitimate interests pursued by Coniex;

For operations and management of the WEBSITE;

Consent for this specific purpose;
Legitimate interests pursued by Coniex;

To keep track of your contact details;

Consent for this specific purpose;

For business purposes, such as data analysis, audits, submission of proposals;

Consent for this specific purpose;
Legitimate interests pursued by Coniex;

For the adaptation, improvement and modification of services, in particular by identifying trends in use, or to determine the effectiveness of promotional campaigns;

Consent for this specific purpose;
Legitimate interests pursued by Coniex;

For the expansion of Coniex's commercial activities.

Legitimate interests pursued by Coniex.



5. WHAT PERSONAL DATA DO WE COLLECT?
5.1. The personal data that Coniex collects and treats are only those that are necessary and suitable for the purposes indicated above.
5.2. Coniex will collect and process the following personal data:

PURPOSE

DATA

To analyze and respond to your messages, customer support and inquiries Name;

Name;
Email;
Subject matter;
Information provided by the customer.

To analyze and follow up on your application process to work with Coniex;

Name;
Contacts: E-mail, Telephone;
Age;
Marital status;
Curriculum Vitae;
Data that may not be in the CV, such as: Conceptual and Human Skills, Extra-Professional Activities.

To be able to send newsletters or other publications that you have requested and / or that may be of interest to you;

Name;
Email;

For operations and management of the WEBSITE;

Cookies;
Analytics Data.

To keep track of your contact details;

Name;
Company;
Occupation;
Email;
Telephone;
Information provided by the customer.

For business purposes, such as data analysis, audits, submission of proposals;

Name;
Company;
Occupation;
Email;
Telephone;
Information provided by the customer.

For the adaptation, improvement and modification of services, in particular by identifying trends in use, or to determine the effectiveness of promotional campaigns;

Cookies;
Analytics Data.

For the expansion of Coniex's commercial activities.

Sales flows of customers;
Information provided by the customer.


6. HOW DO WE COLLECT YOUR PERSONAL DATA?
6.1. We will collect your personal data through the forms present on the WEBSITE, but also the communication that it makes with your equipment and email messages that you send us.
6.2. Your personal data is collected through your equipment as follows:
(a) Through your browser;
(b) By means of cookies;
(c) By subscribing our newsletter;
(d) IP address;
(e) Through your user data;
(f) Through the data you send us by phone, SMS and email;
(g) Through pixel tags and other similar technologies

6.3. Coniex is committed to treating your data lawfully and legally.
6.4. Coniex will not sell, rent or share your personal data with third parties, except in cases clearly identified in this Privacy Policy (see Point 11 to understand how).
6.5. Coniex services are not intended for minors and no intentional personal details of minors are being treated.

7. WHAT ARE COOKIES?
7.1. Cookies are small information files that help you identify your browser and can store information, for example, user settings and preferences.
7.2. Coniex will store cookies on your device to personalize and facilitate browsing as well as troubleshooting, statistics, quality assurance, and to monitor system security.
7.3. With the exception of cookies specifically required for the performance of the website, the storage of other cookies will always depend on the acceptance and consent of the User, and this consent may be withdrawn at any time through specific browser tools.

8. WHAT ARE PIXEL TAGS AND OTHER SIMILAR TECHNOLOGIES?
8.1. Pixel tags (also known as web beacons and clear GIFs) can be used in connection with some services to, for example, track the actions of service users (including email recipients), measure the success of our marketing campaigns, and compile statistics on the use of the Services and response rates.

9. HOW DO WE PROTECT YOUR PERSONAL DATA?
9.1. Your personal data are kept safe by the adoption of various security measures of a technical nature (data are kept on secure servers at GO WEB - Produção de Páginas Internet, LDA (hereinafter "Hosting") with NIPC 505 099 730 (only the employees have access to the data and the processes that must access them according to rules created for this purpose) that allow to protect the personal data against its dissemination, loss, misuse, alteration, treatment or unauthorized access as well as against any other form of illicit treatment.
9.2. In order to protect your personal data, we only use data center providers who provide us with adequate and documented security measures, namely that your personal data is stored on servers that are kept in controlled environments with limited access.
9.3. Similarly, when browsing the WEBSITE, we protect your data with encryption, such as Transport Layer Security (TLS), and your password is stored using a unidirectional hash , that is, it can not be retrieved (or disclosed) by any person, including Coniex and can only be redefined.
9.4. While we take the precautions and precautions that we deem appropriate to protect the personal data you provide and collect, you must be aware that no security system is impenetrable.

10. HOW LONG DO WE KEEP YOUR PERSONAL DATA?
10.1. Your personal data will be kept for the time necessary for the purposes for which they are intended, as set forth in this Privacy Policy. Like this:

PURPOSE

TIME

To analyze and follow up on your application process to work with Coniex;

3 years

To analyze and follow up on your application process to work with Coniex;

3 years

To be able to send newsletters or other publications that you have requested and / or that may be of interest to you;

3 years

For operations and management of the WEBSITE;

3 years

To keep track of your contact details;

3 years

For business purposes, such as data analysis, audits, submission of proposals;

3 years

For the adaptation, improvement and modification of services, in particular by identifying trends in use, or to determine the effectiveness of promotional campaigns;

3 years

For the expansion of Coniex's commercial activities.

3 years


10.2. If any specific or mandatory period of time is required by law, the period of retention of the data will be the same. In all other cases, the personal data will be kept at the maximum during the times indicated above, periods that Coniex understands as sufficient to fulfill the purposes.
10.3. At the end of the storage period, all personal data collected will be deleted. Personal data that continue to make sense to keep for the purposes will be renewed upon authorization of the holder (s).

11. HOW YOU CAN EXERCISE YOUR RIGHTS:
11.1. Before we explain how you can exercise your rights, you should know what they are. Accordingly, the legislation grants you the right to request us, as the controller, to (a) access your personal data, as well as your (b) rectification or (c) deletion, and (d) limitation of the treatment with respect to it, or the right to (e) oppose processing, as well as the right to (f) portability of data. You also have the right to submit a complaint to a supervisory authority (National Data Protection Commission - www.cnpd.pt)
11.2. What each of these rights means:
(a) Access: the right to obtain confirmation that personal data concerning you are processed or not, and, if so, the right to access your personal data;
(b) Rectification: the right to have rectification of inaccurate personal data concerning you and your incomplete personal data completed;
(c) Deletion: the right to obtain erasure of your personal data when one of the grounds listed in the legislation applies;
(d) Limitation of treatment: the right to obtain treatment limitation if one of the situations listed in the legislation applies;
(e) Opposition: the right to object at any time to the processing of personal data concerning him;
(f) Portability: the right to receive personal data concerning you in a structured, current and automatic reading format.
11.3. You also have the right to submit a complaint to a supervisory authority (National Data Protection Commission at www.cnpd.pt)
11.4. For the purpose of exercising the rights above, you must contact Coniex by following the following email: coniex@coniex.pt.
11.5. If you ask us to delete some or all of your personal data, some of the requested services may not be provided to you, and Coniex will keep the personal data necessary to fulfill its legal obligations.

12. WHEN DO WE COMMUNICATE DATA TO THIRD PARTIES?
12.1. Coniex may use third parties to provide certain services, such as maintenance, technical support, marketing, billing or payment management, which may have access to some of the personal data, in particular, the data necessary for contractual purposes.
12.2. Coniex ensures that entities that have access to the data are credible and offer high guarantees of protection, never being transmitted data beyond what is necessary to provide the contracted service, however, Coniex remains responsible for the personal data made available.
12.3. Coniex may also communicate its data to companies in its business group with whom Coniex has commercial partnerships for the creation and offering of benefits or other partners outside its group. However, we will only make such sharing with prior authorization from you.
12.4. Coniex may also transmit data to third parties in the context of investigations, inquiries and judicial and / or administrative proceedings or of a similar nature, provided that it is duly ordered by judicial order accordingly.

13. THIRD PARTY WEBSITES.
13.1. The WEBSITE may contain links to other websites which may collect and process your personal data, and such treatment is the sole responsibility of the owners of these websites, and we do not have any responsibility for their policies and / or practices.
13.2. Example of such third parties is Facebook, Google (Youtube) or Linkedin through the buttons that are present on the WEBSITE.

14. TRANSFERS OF DATA OUT OF THE EUROPEAN UNION.
14.1. In the event that data transfers may occur to non-EU countries, Coniex will comply with the law, in particular as regards the suitability of the country of destination for the protection of personal data and the requirements applicable to such transfers, and personal data are not transferred to jurisdictions that do not offer security and protection guarantees.

15. THE MINORS.
15.1. The WEBSITE is not intended for minors under the age of 16, so we request that these minors do not provide us with personal information through the WEBSITE, application, social media and social media or emails.

16. SENSITIVE PERSONAL DATA.
16.1. Coniex is grateful if you do not send us any sensitive personal data, ie information that reveals racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic information, biometric information, health or data relating to a natural person's sexual life or sexual orientation.
16.2. This personal data will be deleted immediately.

17. AMENDMENTS TO PRIVACY POLICY.
17.1. Coniex reserves the right to readjust or modify this Privacy Policy at any time, and these changes are publicized.

18. OUR CONTACT DETAILS.
18.1. If you have any questions or concerns regarding this Privacy Policy, please
contact us in writing at coniex@coniex.pt.

19. LATEST VERSION.
19.1. October 02, 2018. Maia, Portugal